Cookie Policy

What are cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

How we use cookies

Solar Star uses cookies for the following purposes:

Essential Cookies

These cookies are necessary for our website to function properly. They enable basic functions like page navigation and access to secure areas of the website.

Examples:

• Session cookies to maintain your browsing session
• Security cookies to protect against fraudulent activity
• Load balancing cookies to ensure the website runs smoothly

Performance & Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting information anonymously. This helps us improve our website's performance and user experience.

Examples:

• Google Analytics cookies to track website usage
• Performance monitoring cookies to identify technical issues
• Heat mapping cookies to understand user behavior

Functionality Cookies

These cookies remember your preferences and choices to provide you with a more personalized experience.

Examples:

• Language preference cookies
• Font size and accessibility preference cookies
• Form completion cookies to save your progress

Marketing Cookies

These cookies are used to deliver relevant advertisements and track the effectiveness of our advertising campaigns.

Examples:

• Conversion tracking cookies for Google Ads
• Social media integration cookies
• Remarketing cookies to show relevant ads on other websites

Third-party cookies

We may use third-party services that place cookies on your device:

• Google Analytics - for website performance analysis
• Google Ads - for advertising and conversion tracking
• Facebook Pixel - for social media advertising
• YouTube - for embedded video content

Managing your cookie preferences

You can control and manage cookies in several ways:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

• Block all cookies
• Block third-party cookies only
• Delete existing cookies
• Set your browser to notify you when cookies are being used

Opt-out Tools

You can opt out of certain advertising cookies:

• Google Ads: Google Ad Settings
• Facebook: Facebook Ad Preferences

Our Cookie Consent Tool

When you first visit our website, you'll see a cookie consent banner where you can:

• Accept all cookies
• Reject non-essential cookies
• Customize your cookie preferences

Cookie retention

Different cookies are stored for different periods:

• Session cookies - deleted when you close your browser
• Persistent cookies - stored for a set period (typically 1-24 months)
• Analytics cookies - usually stored for 2 years
• Marketing cookies - typically stored for 1-12 months

Your rights

Under data protection laws, you have the right to:

• Be informed about our use of cookies
• Give or withdraw consent for non-essential cookies
• Access information about the cookies we use
• Request deletion of your cookie data

Changes to this policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

For more information about our data practices, please see our Privacy Policy.

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This Cookie Policy is part of our commitment to transparency and compliance with applicable data protection laws including GDPR and PECR.